Privacy Policy

General Information

MG Hotels Ltd is a company registered in England and Wales. Registration number: 3473536. Registered address: 38A High Street, Northwood, Middlesex, HA6 1BN.

How to contact us

If you have any questions about this Website or our privacy policy, please contact us by writing to reservations@mghotels.com.

Our approach to privacy

We want people who visit our Website to be able to take part fully in the activities and offers we provide. We also want to make sure that when we collect information from you we do so in a way that does not infringe your right to privacy. This Privacy Policy is designed to give you useful information about your rights and the way we collect and use personal information.

We do not ask you to disclose any more information than is reasonably necessary to enable you to participate in an activity on our Website and to improve the Website.

We do not generally disclose personal information we have collected from you through this Website to third parties. We may do so sometimes, in which case we will say so when the information is collected and you will be able to inform us that you do not want us to do this. This will not stop you enjoying the site; you can simply tell us that you are happy for us to have the information so you can take part in the activities we offer, but that you do not want us to pass that information on.

Besides what we describe in this Privacy Policy, we do not maintain any personal information obtained from users through this Website in a retrievable form.

The information we collect and How we use it

When you subscribe to receive any of our email newsletters, we ask for your email address so that we can send you the material that you want.

On all informative emails and newsletters that we send, we give you the option to unsubscribe.

When you enter competitions, we usually ask you for your name, email, and residential address. This is so that we can let you know if you have won anything, send you your prize, and let other people (such as other users of the Website, the public, and our own employees) know about our competitions and their winners. We only keep the personal information you submit for these purposes and until we have made use of it in these ways.

Cookies

We use cookies on this website. Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your web browser. They enable us to recognize your web browser. In effect, cookies tell us when you have visited our Website and where you have been, but they do not identify you personally – just the presence of your browser. We use cookies to see how often people visit our Website and what they look at. This helps us to know what parts of the site are popular – what people are interested in – so we can make sure we have more interesting material on the site in the future. We analyze the usage of our website in order that we may make improvements to the functionality to improve your overall experience when visiting our website.

We use Google Analytics to analyze activity on this website. Google Analytics generates statistical information about a website using cookies, which are stored on users’ computers. The information gathered is used to produce reports about the performance of the website. Google stores this information in accordance with the privacy policy which may be found at http://www.google.com/privacypolicy.html.

If you don’t want us to be able to do this, your browser’s help section should be able to tell you how you can disable or filter cookies and how to arrange for your browser to tell you when you’ve been sent a new cookie.

Personal Data

To make a reservation, we collect your personal data so that it may be stored in our hotel management system to be retrieved when you check in. Credit card details are collected to either guarantee or prepay a reservation on a secure page using SSL (secure socket layer) encryption technologies. We require your email address during this process so that we may send you a booking confirmation.

Personal data provided on an enquiry form is used so that we may process your enquiry and respond to your request. We store this personal data on our hotel management system which helps us to respond to you faster in the event of future enquiries. We will also use this email address to send out information about the hotel – if you do not wish to receive these emails, please let us know at check-in or departure.